UNTIL YOU RECEIVE YOUR AETNA ID CARD.....

Simply pay for your prescription and submit a completed Aetna Prescription Drug Claim Form. Be sure to have the prescription filled at an Aetna Preferred Pharmacy so you that you receive the preferred benefit rate. If you have the prescription filled at a Preferred Pharmacy, you will be reimbursed by Aetna in full less the applicable copayment. You can also enroll in Aetna Navigator where you can print a temporary ID card, request a new permanent ID card, check eligibility and claims and much more. Click on www.aetnanavigator.com to enroll.

Where to find Aetna Preferred Pharmacies

Pharmacy locations can be found at: www.aetnastudenthealth.com. Click on "Student Connection" and under "Find Your School" enter 812804 as your Policy number. Additional Pharmacy locations can be obtained by contacting Aetna Pharmacy Management (APM) at (800) 238-6279.

Obtaining and filing claim forms

An Aetna Prescription Drug claim form can be downloaded from this page or you can obtain a form at your school or by calling APM at (800) 238-6279. When submitting a claim, please include all Prescription receipts with the Aetna Prescription Drug claim form. Indicate that you attend The New School, and include your name, address, and student identification number. Mail your completed claim form and receipts to:

Aetna Pharmacy Management
Attn: Claim Processing
P.O. Box 14024
Lexington, KY 40512-4024

To get a prescription filled that is greater than the 30 day supply....

If you need to get a supply that is greater then the 30 day limit, you may call directly to Aetna Pharmacy Management at 800-238-6279. If the request is approved, please be sure to fill the prescription promptly. You will be responsible for all appropriate copays. (Please note: If you obtain a 3 month supply, you will be charged 3 copays.)